We offer a one-year warranty on all equipment. For any issues:

1. 24-Hour Response: We provide a technical solution within 24 hours of receiving your request.

2. Remote Support: Most technical issues are resolved via video consultation and remote diagnostics.

3. On-site Visit: If a problem cannot be fixed remotely, we can dispatch engineers to your facility. In such cases, the associated costs (travel, accommodation, and labor) are to be borne by the customer.

Standard Units: These are delivered within 30-60 days, depending on the model. We provide comprehensive online guidance for installation.

Project-Based Orders: For large-scale integrated systems, we provide on-site installation and commissioning by our engineering team to ensure a seamless turnkey handover.

We primarily operate under EXW (Ex Works) and FOB (Free on Board) terms. This allows our customers greater control over their shipping and logistics. For payments, we typically accept T/T and L/C.

Yes. We design various agitation systems, including high-shear emulsifiers and low-speed scrapers, specifically engineered to handle high-viscosity or thixotropic materials like resins, inks, and pastes.

Absolutely. Our bio-fermentation systems feature sanitary-grade designs with mirror-polished interiors ($Ra \le 0.4\mu m$) and are fully compatible with CIP (Clean-in-Place) and SIP (Sterilize-in-Place) systems.

We primarily work with high-grade Stainless Steel 304 and 316L. For highly corrosive environments, we can also provide specialized coatings upon request.

Yes. We have a dedicated R&D team (15% of our staff) specialized in customized solutions. We can provide professional CAD or 3D designs based on your specific process parameters, material requirements, and space constraints.

We utilize advanced plasma and deep penetration automated welding technologies. Every vessel undergoes rigorous testing, including X-ray detection (NDT), hydraulic pressure tests, and surface roughness inspections to ensure 100% safety and compliance.

Our products are manufactured strictly in accordance with international standards. We hold ASME (U Stamp), ISO 9001, ISO 14001, and ISO 45001 certifications. We can also comply with CE and PED requirements based on project needs.